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MCC Lord’s Cricket Ground

After an extensive tender process in which they clearly stood above the rest, from the outset EMM have fully understood the brief and enhanced the Lord’s brand with the quality and professionalism of staff provided. We have achieved excellent continuity of staff throughout the season which was one of our main specifications to ensure great customer service. This has been reinforced by numerous positive comments received from guests across all facilities throughout the season. Every aspect of the process has been managed well by EMM. Having worked with many hostess / promotional agencies in the past, I am thrilled to report that EMM have exceeded expectation and contributed enormously to the success of our season at Lord’s.

Quintessentially Events

THANK YOU and your team for delivering an exceptional, well organised service. I was nervous about the airport pickups however every guest I spoke to said it was very smooth and well organised. I hope we get the opportunity to work together again soon.

Rugby Travel and Hospitality for Rugby World Cup 2015

Rugby Travel & Hospitality deliver exceptional hospitality experiences to high end clients and large groups alike at regular and once in a lifetime sporting events. As such we place high a demand on our appointed contractors and suppliers and value a professional, partnership approach. After a detailed tender process Event Model Management were appointed to provide hostess personnel to our private hospitality suites venue. Sam was very hands on and I was able to utilise her in-depth knowledge of her hostesses in order to provide the best fit, enhancing the guest experience regardless of the client and their culture. She took great personal interest in the project and her considered selection of carefully vetted personnel, and her desire to make all the events a success, was evident from day one.

I would like to thank Sam and her team for their dedication in helping successfully deliver this project to the high standards attained, and I have no hesitation in recommending Event Model Management.

The Kia Oval

Sam and her team have consistently delivered exceptional staff for all match day hospitality. Her dedication and enthusiasm about our aims and objectives have clearly shown that she is on the same page as us. Sam has personallyevent managed our business, and ensured that she has attended all relevant briefings, training and event days. Thewhole process has been exceptionally well managed from training days, event days and post event analysis and billing.

All her staff are extremely well trained and turned out and have no problem integrating with our existing team from other departments. EMM have helped to enhance the Kia Oval brand with the quality and professionalism of staff provided. I have no hesitation in recommending Event Model Management.

QPR FC

The hostesses supplied to QPR FC from Event Model Management play an integral role on match days. They are consistently professional, welcoming, and well-presented, helping to ensure our hospitality areas run smoothly from arrival through to the final whistle and beyond. Their friendly approach enhances the overall guest experience, making our guests feel welcome from the moment they arrive.

We would highly recommend their services for any match day hospitality operation and are a real asset to work with and consistently represent the Club to a high standard.